GoTo's Journey in the Evolving Hybrid Work Landscape

Discover how CEO Rich Veldran is steering GoTo (formerly LogMeIn) through the shifting world of hybrid work. Ever wondered how a company stands out in the saturated market of collaboration tools? Rich pulls back the curtain on GoTo’s journey from public to private ownership amidst the pandemic and how their vibrant yellow branding and intuitive approach have positioned them as a go-to ally for small and medium-sized businesses globally.

From the boardroom to AI-driven innovations, this episode unpacks the profound ways practical AI is reshaping business landscapes. Listen to how AI is not just a buzzword but a catalyst for productivity, especially in call centers where it automates mundane tasks, leading to quicker solutions. With AI seamlessly integrated into existing tools, discover how partnerships with managed service providers and global service integrators are expanding GoTo’s reach. Rich shares insights on leveraging AI internally to boost efficiency in customer service, finance, and HR, while looking ahead to 2025 with a focus on continuous investment in AI and nurturing career growth in the evolving market.

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